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The error log on the device is not cleared automatically. Errors continue to be added to the log as they occur. This can make it difficult for administrators to find the information that pertains to the most recent errors.

After you've emailed the error log to the administrator, you can clear the log so that the previous information is no longer retained.

  1. Choose About to open the About MobileTech page.
  2. Choose the recycle bin icon to clear the error log.
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