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Create time entries

You can create time entries for unbilled labor hours, expenses, and travel for the current or previous work week. Billable service call costs that are incurred during a service call or job appointment are entered when the appointment is completed. All time entries that you create on this device appear in the Time Entries pane after they're saved. Entries that are created on a different device don't appear in this pane.

Depending on the setup, you may see total hours displayed in the header.

  • The Time Entry view header displays the following, depending on the drop-down choice:
    • Total Hours for the Current week
    • Total Hours for the Previous week
  • The Time Entry pane header from Appointment Complete displays the total appointment hours.

The hours displayed only shows time entered on the device.

Create time entries for unbilled labor 

  1. Choose Time Entries.  Choose the hamburger menu  icon, and then choose Add Unbilled Entry.
  2. Select an entry type and enter information in the appropriate fields.

    FieldSetting

    Employee

    Your employee ID. Depending on the MobileTech setup, you might be able select a helper technician if you're entering hours for someone else.

    Date

    The system date is the default date for this transaction. You can select a different date within the Previous Week or Current Week.

    *Pay Code

    Select the pay code to use for the time entry.
    Depending on the setup, an unbilled hourly pay code might be displayed by default. You can change this value.

    *Hours

    Enter the number of hours for this transaction.

    Description

    If necessary, enter a description of the labor that was performed.

    *Required field

  3. Choose Save.
  4. If you are required to submit your time entry to your manager for approval, choose the hamburger menu  icon, and then choose Submit for Approval. Depending on your setup, an email is sent to your manager when your time entries are submitted.

    Submit for Approval only displays if you've selected the Previous Week or Current Week from the Time Entries drop-down and if Manager Approval is required.

  5. Choose the Sync icon. After the entry is sent to the host system, the fields can't be changed.

Create time entries for unbilled travel

In the current release, extended pricing isn't supported for expense and travel transactions through time entry.

  1. Choose Time Entries.  Choose the hamburger menu  icon, and then choose Add Unbilled Entry.
  2. Select Unbilled Travel and enter information in the appropriate fields.

    FieldSetting

    Employee

    Your employee ID. Depending on the MobileTech setup, you might be able select a helper technician if you're entering hours for someone else.

    Date

    The system date is the default date for this transaction. You can select a different date within the Previous Week or Current Week.

    *Pay Code

    Select the pay code to use for the time entry.
    Depending on the setup, an unbilled hourly pay code might be displayed by default. You can change this value.

    *Units

    Enter the units of travel for this entry.

    Description

    If necessary, enter a description of the travel.

    *Required field

  3. Choose Save.
  4. If you are required to submit your time entry to your manager for approval, choose the hamburger menu  icon, and then choose Submit for Approval. Depending on your setup, an email is sent to your manager when your time entries are submitted.

    Submit for Approval only displays if you've selected the Previous Week or Current Week from the Time Entries drop-down and if Manager Approval is required.

  5. Choose the Sync icon. After the entry is sent to the host system, the fields can't be changed.

Create timesheet entries for unbilled expenses

In the current release, extended pricing isn't supported for expense and travel transactions through time entry.

  1. Choose Time Entries.  Choose the hamburger menu  icon, and then choose Add Unbilled Entry.
  2. Select Unbilled Expense and enter information in the appropriate fields.

    FieldSetting

    Employee

    Your employee ID. Depending on the MobileTech setup, you might be able select a helper technician if you're entering hours for someone else.

    Date

    The system date is the default date for this transaction. You can select a different date within the Previous Week or Current Week.

    *Pay Code

    Select the pay code to use for the time entry.

    Depending on the setup, an unbilled hourly pay code might be displayed by default. You can change this value.

    *Cost

    Enter the cost per unit.

    *Quantity

    Enter the quantity.

    Description

    If necessary, enter a description of the travel.

    *Required field

  3. Choose Save.
  4. If you are required to submit your time entry to your manager for approval, choose the hamburger menu  icon, and then choose Submit for Approval. Depending on your setup, an email is sent to your manager when your time entries are submitted.

    Submit for Approval only displays if you've selected the Previous Week or Current Week from the Time Entries drop-down and if Manager Approval is required.

  5. Choose the Sync icon. After the entry is sent to the host system, the fields can't be changed.

Save time entries and generate the Employee Time Sheet Report 

When you sync the data, the time entries are sent to TimeTrack. When you save the timesheet, you can generate the Employee Time Sheet report.

You can generate the report for all technicians who are displayed, or you can select which employee or employees to include on the report.

The report is generated for the time frame of the view:

  • Previous work week
  • Current work week
  • All (reports are generated for both weeks)

Reports are sent to your email address, as specified in the setup.

  1. Choose Time Entries. Choose the hamburger menu  icon, and then choose Run Report For All or Run Report for Employee(s).
  2. If you select Run Report for Employee(s), the Employee page is displayed. Select the employee whose time you want to include.
  3. The Timesheet Signature pane opens. Sign and choose the Save icon. A message indicates that the report will be available the next time that you sync.
  4. Choose the Sync icon. The host system is updated with the timesheet information, and the Employee Time Sheet report is generated.

Submitting time entries for manager approval

If you are required to submit time entries for your manager to approve, follow these steps. 

  1. Choose Time Entries
  2. Select either the Previous Week or Current Week from the Time Entries drop-down.
  3. Select the hamburger menu  icon, and then choose Submit for Approval. Depending on your setup, an email is sent to your manager when your time entries are submitted.
  4. Choose the Sync icon. After the entries are sent to the host system, the fields can't be changed. 

Updating rejected time entries

If your manager rejects any submitted time entries, a notification count on the Time Entry icon displays. The number displayed indicates the count of rejected transactions for the Previous and Current Weeks combined. The number updates as you correct and resubmit time entries. Additionally, the Time Entries list displays an icon next to the time entry to indicate the rejection status. The status row on the time entry displayed in the Time Entry list also displays "Rejected" along with the manager's comment. 

The Rejected icon does not display if you are accessing the Time Entries list from Appointment Completion.

  1. Choose Time Entries
  2. Select the Time Entry.
  3. Edit the transactions.
  4. Choose Save.
  5. Choose the hamburger menu  icon, and then choose Submit for Approval. Depending on your setup, an email is sent to your manager when your time entries are submitted.
  6. Choose the Sync icon. After the entry is sent to the host system, the fields can't be changed. 
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