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Using the appointment wizard
Using the appointment wizard
The appointment wizard helps you to quickly create single or recurring activities or job/service appointments for technician(s), a technician team, or a service area.
- From the schedule board, right-click on a resource or any appointment/activity.
- Choose Appointment Wizard.
- Mark the radio button for who you are creating this activity/appointment for.
- All: All technicians will be assigned.
- Technician: One or more technicians selected will be assigned. You can also choose UNASSIGNED.
- Technician Team: All technicians within the selected team will be assigned.
- Service Area: All technicians within the service area selected will be assigned.
- Choose the Appointment Type:
Service Appointment
Continuing from the steps above for creating a single or recurring service appointment:
- Choose the Service Call Number.
- Choose the Technician, Technician Team, or Service Area to assign the appointment to. If you chose to assign this to All, these fields will be disabled.
- Enter a Description.
- Choose the Appointment Status.
- The Start Date defaults to today's date and midnight. You can edit the date and time.
- The End Date defaults to today's date.
- Enter the Estimated Hours.
- Enter the number of Days Between Appointments. For example, if you have a date range entered above and enter 2, this will create an appointment every two days.
- Mark the weekend days to skip from scheduling appointments.
- Choose Create.
Job Appointment
- Choose the Job Number.
- Choose the Cost Code.
- Choose the Technician, Technician Team, or Service Area to assign the appointment to. If you chose to assign this to All, these fields will be disabled.
- Enter a Description.
- Choose the Appointment Status.
- The Start Date defaults to today's date and midnight. You can edit the date and time.
- The End Date defaults to today's date.
- Enter the Estimated Hours.
- Enter the number of Days Between Appointments. For example, if you have a date range entered above and enter 2, this will create an appointment every two days.
- Mark the weekend days to skip from scheduling appointments.
- Choose Create.
Technician Activity
- Choose the Activity ID.
- Choose the Technician, Technician Team, or Service Area to assign the appointment to. If you chose to assign this to All, these fields will be disabled.
- Enter a Description.
- Choose the Appointment Status.
- The Start Date defaults to today's date and midnight. You can edit the date and time.
- The End Date defaults to today's date.
- Enter the Estimated Hours.
- Enter the number of Days Between Appointments. For example, if you have a date range entered above and enter 2, this will create an appointment every two days.
- Mark the weekend days to skip from scheduling appointments.
- Choose Create.