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System Requirements

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Created by Documentation Reviewer , last modified on Sep 17, 2020

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Signature System Requirements

To find a complete list of system requirements across all the Signature modules, refer to the Signature System Requirements document found on the Product Download page on Signature Resources. https://portal.key2act.com/customer-portal/downloads

Signature Version Compatibility

Signature 2018 R4 or higher
Signature 2018 R3
Signature 2016 R3 SP2
MobileTech 8.0 or higher for XOi Deep Linking

Table Backup Prior to Upgrade

We recommend that the following tables be backed up prior to upgrading.

GP System Database

K2A_Area
K2A_Role – User Roles
K2A_RolePermissions – User Roles
K2A_Settings – Settings and Configuration
K2A_User_Role – User Roles

Company Database

K2A_ResourceExtension – Technician Details
SV00113 (Vehicles) – Used for Schedule Mapping/Routing

Obtain a Mapping API Key

If you will be using the Mapping feature, you will also need to obtain a Google or Bing Mapping API key:

Google Maps: https://cloud.google.com/maps-platform/pricing/ (You will need an API key that includes Maps and Routes. You do not need Places.)
Bing Maps: https://www.microsoft.com/en-us/maps/licensing/options

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