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When creating appointments with the Appointment Wizard, the appointments are assigned the same Group ID. You may find that you need to move a several of (or all) the appointments. You can do so provided the group IDs are the same.

Schedule will only let you moved appointments that are not completed. If an appointment is completed, you cannot select that appointment to be rescheduled.

To reschedule a group of appointments:

  1. Access the Related Appointments window from the Service Appointment, Job Appointment, Service Call, or Resource Activity window, select the Related Appointments  icon.
  2. Select By Group ID.
  3. In the Related Appointments window, mark the appointments to be rescheduled. You can mark all of the appointments by selecting the check box in the same row as the column headers or you can individually mark appointments.
  4. Select the Reschedule  icon.
  5. In the Reschedule Appointments window, edit any of the following fields:
    • Description
      If needed, you can edit the appointment/activity description.
    • Appointment Status
      You can update the appointment status for the selected appointments/activities.
    • New Start Date
      You can choose the date/time picker to select the date and/or time OR you can highlight the information in the field and type the date and time.
    • Estimated Hours
      Update the estimated hours as necessary.
    • Days between Appointments
      You can edit the days between appointments if needed.
    • Skip Saturday/Sunday
      You can mark/unmark the weekend days as necessary.
  6. Choose Reschedule.
  7. Confirm that you want to reschedule the appointments.


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