With the Service Management Invoicing module, you can enter sales transactions and produce statements through integration with Receivables Management. Transactions can be entered individually or in batches. If you are not using the Receivables Management module, you can still create and accumulate costs on a service call; however, you cannot post them to the General Ledger.
The setup procedures for the Service Invoicing module involve choosing invoice options, setting up travel costs, choosing sales and cost by division in your organization, creating a master tax schedule, price matrix and labor rate schedule, and labeling user-defined fields. The Service Invoicing module is an optional module. For more information, contact Key2Act Sales.
You must have chosen the Use Service Invoicing option in the Service Options window to use Service invoicing (Microsoft Dynamics GP> Tools > Setup > Service Management > Module Setup > Service Options).