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You can create a new task list by copying an existing one using the Copy Task List utility.

  1. Choose Microsoft Dynamics GP > Tools > Utilities > Service Management > Copy Task List.
  2. Complete the following fields:
    • Source
      Choose Task List ID, Contract Task List ID, Service Call Task List ID, or Quote Task List ID for the source task list.
    • Customer ID, Location ID, contract Number / Service Call ID / Quote Number, Equipment ID
      If the source is a contract task list, choose a Customer ID and Contract Number. If the source is a service call task list, choose a Service Call ID. It is not necessary to choose a Customer ID first unless you want to filter the service calls in the lookup data. If the source is a quote task list, choose a Customer ID and Quote Number. The Location ID and Equipment ID default from the records you choose.
    • Task List ID / Contract Task List ID / Service Call Task List ID / Quote Task List ID
      Choose the source task list that you are copying, depending on which source type you have selected.
    • Protected List
      This check box pertains to the task list you chose and is display-only on this window.
    • New
      Choose the task list type of the new task list.
    • Customer ID, Location ID, contract Number / Service Call ID / Quote Number, Equipment ID
      If you chose to create a new contract task list, service call task list, or quote task list, complete this information, as necessary.
    • Task List ID / Contract Task List ID / Service Call Task List ID / Quote Task List ID
      Enter an ID for the new task list. The field that appears depends on the task list type you chose in the New field.
    • Description
      Describe the new task list.
    • Task List Type
      Use this field to add additional information about a new contract task list or quote task list.
    • Start Task Schedule based on first available service date
      Mark this check box if you want the maintenance tasks on a contract to be scheduled on the first available service call date, regardless of the task's schedule. This check box is enabled only for 2, 3, 4, or 6-month tasks.
    • Control Frequency and Schedule
      Mark this check box to control the frequency and schedule of a contract or quote task list.
    • Frequency, Schedule
      If the above check box is marked, use the look ups to choose a frequency and schedule that will roll down to all tasks and subtasks associated with the new contract or quote task list.
  3. Choose Copy.
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