Release Version:  

Signature Installation

You can upgrade to

Signature is compatible with the new Microsoft Dynamics GP multi-tenant implementation feature and can be installed on any Microsoft Dynamics GP system database. However, the following Signature products cannot be installed on multiple system databases on the same server: Customer Portal, TimeTrack Excel Client, and MobileTech.

SSRS reports are deployed to a new Signature folder location, such as Signature Service, Signature Job Cost, etc. 

• If you have any modified reports, you may need to redo your changes if the core report has been updated with this release. By having both versions available, you will be able to compare your modified reports with the updated reports to determine if you need to modify the report(s) in the Signature location. You can manually remove the WennSoft folders when you are done.
• If you have custom reports, you will need to update the path location in the WSRepts table.

New Signature users should refer to the Signature Installation and Upgrade guide for installation instructions.

Compatibility

To find a complete list of system requirements across all the Signature modules, refer to the Signature System Requirements document found on the Product Download page on Signature Resources. http://www.key2act.com/customer-portal/downloads 

Signature 18.04b06

• Dexterity 18.00.0028.000

• Alternate Window and Report Manager 

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• eOne SmartConnect 21.1.0.947
• eOne SmartList Builder 18.05.0050
• Signature Equipment Management 18.05b07g709
• Signature Product Registration
• eTimeTrack Web Service 2018 R6 (18.04b06g626)
• Job Import 16.1.3
• Excel TimeTrack Client 16.0.1.8
• SmartConnect Integration Manager 
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MobileTech

• For additional compatibility information, see the MobileTech 9.0 readme documentation. 

Schedule

• For additional compatibility information, see the Schedule 5.0 readme documentation.

Signature Agent

• Signature Agent 2.5

Portals:

• Portal Web Service 16.0.01.05
• Portal Security 16.0.01.08
• Portal SMS Integration 18.2.1
• Customer Portal website application 16.0.1.01

Incompatibility

The following features in Microsoft Dynamics GP are not supported in Signature:

• Lockbox
• When using the Payables Transaction Entry Distribution window, for Service Management or Job Cost transactions, you cannot use a Distribution Type of CASH, PAY, or UNIT.
• Multi-bin Inventory
• Customer Combiner and Modifier
• Vendor Combiner and Modifier
• Pay Code Start and End Dates
• The Professional Services Tools Library that is included with Microsoft Dynamics GP modifies or combines data within GP. The data is not changed within Signature. Using the Professional Services Tools Library, you could modify, change, or delete things that can never be fixed. There is no UNDO button.
• We do not test our Signature solutions for compatibility with Microsoft Dynamics GP Project, Field Service, or HR Payroll.
• Using Letter Writer Assistant to merge data from Microsoft Dynamics GP to Microsoft Word's Mail Merge
• Copying of purchase orders using Copy PO function
• Purchase order returns with serialized inventory items
• Date Effective Tax Rates
• Allowing summary-level tax edits
• Specifying tax details for automatic tax calculations in Company Setup is not supported.
• Calculating tax rebates
• Calculating taxes in General Ledger
• Merging trade discounts and markdown distributions in Sales
• Merging trade discounts and markdown distributions in Purchasing
• Calculating terms discount before taxes
• Promotional and free items
• Service transactions using accounts set
• Transaction batches with a frequency other than single-use
• Payables recurring batch / entering cash receipts assigned to a job in a recurring batch
• Pay Code Modifier
• Automatic Overtime payroll option
• PO Tolerance - shortages
• Intercompany fixed asset transfers
• Editing Payroll history records
• Purchase order receivings with shipments followed by invoice match when the tax is included with the item price.
• Voiding a Microsoft Dynamics GP Receivables Management transaction does not update Job Cost.
• Microsoft added a cost warning that was added in Microsoft Dynamics GP 2010 and 2013 for cost variances. If you invoice a single shipment using more than one invoice and the costs of those invoices differ, you will get a warning that your costs don't match. Posting updates the total quantity of the purchase receipt with this cost and your inventory and general ledger will not balance. You can proceed with the transaction, save it to a batch, or delete it. Only this warning is new, this is not a change to functionality. For more information about this warning, see the Dynamics GP Support and Services Blog.
• Assigning suggested sales item to an item
• Analyzing suggested sales items
• Using document attachments in Payables Management transactions such as payables invoice, payables finance charge, payables miscellaneous charge, and payables credit memo.
• Purchase requisitions
• Payroll Timecard workflow (introduced in Microsoft Dynamics GP 2013 R2)
• The Self-Service role, in the Select GP Home Page window off the Customize Home Page window, is not compatible with accessing TimeTrack's Time Card Entry window.
• Procurement and Time Management content areas in the Customize Home page window.
• Using the Report Assignments window to assign Signature SRS reports to print from specific transaction windows.
• When copying journal entries from Excel and pasting into the General Ledger transaction entry window, the account entries, debits, and credits come through, but you will need to enter the Signature information manually.
• Workflow for SharePoint
• The Warn if vendor has existing purchase order option is not compatible with the Contract Agreement window in Job Cost.
• Project Level Invoicing does not support Multi-Currency or Term Discounts.

Additional Product Incompatibilities

In general, Signature products may not be compatible with Microsoft Dynamics GP's additional products. The following products do not support Signature transactions:

• Sales Order module - SOP returns from invoice documents in Service Advantage
• PO Generator