New Features
The following new features have been added in Signature:
Service Management
Case # | Description |
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SMS-64 | Users can now select to use a SQL job to automatically roll service calls forward. A new Use Auto-Roll SQL Job checkbox has been added to the Service Options window in Service Management. This option is disabled until you mark the Auto-Roll Calls Forward checkbox. Please evaluate the maintenance processes that are being run on your SQL Server after standard business hours. If you are running a backup process during the early morning hours or performing other file maintenance, please update the default start time of the Call Roll Forward SQL Job to follow those processes. |
SMS-485 | In the Mass Close/Complete Utility window, the Call Type filter field now displays the Short Call Type, instead of the Call Type Description. For example, when you select the Call Type lookup and then select ANNUAL SERVICE, the Call Type field displays "AS" instead of the full description. The reason for this update is that if the editable Call Type Description field is updated, service calls that had the previous description won't display. The Short Call Type field cannot be edited. |
SMS-488 | When posting a progress billing invoice from a service call with a Fixed Quote Contract, the service call is now left OPEN and the status is OPEN. |
SMS-539, SMS-695 | We've added Equipment Description and Equipment Type display-only fields to the Contract Task Maintenance and Service Call Task Codes windows. (This information is entered on the Equipment Master window.) |
SMS-560 | We've added a Disable Field Invoicing checkbox in the SMS Customer Maintenance window for MobileTech users to disable field invoicing for specific customers. If marked, the MobileTech technician cannot create a field invoice for that customer. This checkbox only displays if Field Invoicing and Field Payments are registered, and UseFieldInvoicing is set to True in the MobileTech setup options. |
SMS-577 | The Service Manager Notes window has been updated to include the Created User, Modified User, and Last Changed date and time. The Author field has been renamed to Current Owner. |
SMS-593 | Users can now reconcile costs, billing, and revenue from the Contract Revenue/Costs window for annual (or less) contracts. The Reconcile feature can be password protected in the Password Setup window by marking Reconcile Contract in MC Window. A new Reconcile option has been added to the menu bar. When selected, a menu drops down where you can select one of the following:
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SMS-594 | Service Invoicing users now have the ability to reopen a manually closed service call and have the option to also pull the costs back. When reopening a service call, a reversing journal entry is created and a reversing batch is created. The batch naming convention is the first 5 characters of the user name + MNLREOPEN. (For example, LESSOMNLREOPEN.) Considerations:
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SMS-629 | When installing or upgrading Signature, an UNKNOWN mfg ID is now added to the Equipment table (SV00400). This ID is added to an equipment record when the MFG field is left blank. Users can clear this field prior to saving if it intentional to have this field blank. |
SMS-722 | When editing a Contact in MobileTech, the Location Record in Service Management is updated as expected. |
Job Cost
Case # | Description |
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JC-028 | We've added Transaction Entry buttons to the Job Status window so that users can easily open the following windows: Purchase Order Entry, Receivings Transaction Entry, Payables Transaction Entry, Payroll Transaction Entry, Inventory Transaction Entry, and/or Sales Transaction Entry. Users will need security access to the Signature Alternate Forms (not Equipment Management) and the transaction windows respect Microsoft Dynamics' user licenses. |
JC-029 | Users can now reprint a posted project-level SSRS invoice for an open job from the new Project Billing Inquiry window accessed from the Project Status window. Inquiry > Job Cost > Project Status and then select the new Billing button. This feature does not support reprinting a project level invoice when the project has a billing type of Project Allocated Revenue. |
JC-043 | Users now have the ability to mark/unmark all transactions when doing Project Level Transaction-Level Billing. |
TimeTrack
Case # | Description |
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TT-008, TT-009 | If your payroll posting is taking a significant amount of time to post due to a large transaction volume, you can now set up Microsoft Dynamic GP's Distributed Process Server to send the payroll posting process to another computer on your network. This reduces the workload of client computers and improves posting performance. The client computer used for data entry will be immediately available to perform other tasks, so you don’t have to wait to continue working while the task is completed, or work more slowly while the task is completed in the background. For information on how to set this up, see the Microsoft Dynamics GP System Administrator documentation, specifically Part 3: Distributed Process Server. https://docs.microsoft.com/en-us/dynamics-gp/installation/systemadminguide#part-3-distributed-process-server When setting this up for TimeTrack payroll posting, in the DPS Setup window, select Third Party and then mark the Remote checkbox to the left of Payroll: Signature Post. |
TT-010 | We've added two new buttons to the Signature Payroll Post window - a Mark All and an Unmark All button. (Transactions > Payroll > Signature Payroll Post) This lets you quickly mark (or unmark) all batches that you want to post. The Mark/Unmark buttons will not affect batches that are already marked by other users. |
TT-014 | The Signature Registered Users window has been updated to require the Email Address field if the user has a manager listed in the Manager ID field. The assigned manager's user row will also require that the manager's email address be entered. A red asterisk * is displayed if the manager's email address is missing. This requirement is only in effect if the TimeTrack checkbox is marked in the Signature Registered Users window and the Require Manager Approval and E-Mail Notification options are marked in the TimeTrack Setup Options window. (Microsoft Dynamics GP > Tools > Setup > TimeTrack > Setup Options) You can exit the Signature Registered Users Setup window without entering the required emails, however, you will be prompted to do so the next time you open the window. You can quickly find the users missing emails by using the new by Missing Emails sort option. |
TT-028 | The Signature Registered Users window now remains open after saving the window so that you can continue with editing the window. |
TT-041 | The TimeTrack Export performance has been enhanced to reduce processing time. |
TT-063 | The Time Sheet Edit List and WS Commit Report have been updated to include a message that indicates "This transaction has been approved, however other transactions for this employee have not been approved." This message displays after the approved transaction on the reports. |
TT-071 | Users can now enter time for inactive jobs in Clock. The Edit List will display an error message for the time entered against an inactive job and someone in the back office will need to fix the job. |
Signature Utilities
Case # | Description |
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SMS-64 | The new SQL Auto Call Roll Forward utility creates the SQL Auto Call Roll Forward job that works in conjunction with the Setup Options in Service Management (Auto-Roll Calls Forward and Use Auto-Roll SQL Job). |