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MobileTech
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MobileTech

Owned by Documentation Reviewer
Last updated: Apr 09, 2021

Do not install MobileTech server components on your SQL Server. Install the MobileTech Administration application on your MobileTech web server.

The following applications may be installed on this server:

  • Signature MobileTech Administration
  • Resco Cloud Portal
  • Signature MobileTech Integration Sync
  • .NET 4.5.2 Full Framework (will be installed automatically if not already installed)

Component

Requirements

SQL Server

Microsoft SQL Server: 2019 (Enterprise, Standard, or Express), 2017 (Enterprise, Standard, or Express), 2016 (Enterprise or Standard), 2014 (Enterprise or Standard)

Do not install MobileTech server components on your SQL Server machine. Install MobileTech Administration on the MobileTech web server.

Operating system

  • Microsoft Windows Server (Standard or Datacenter Edition): 2019, 2016, 2012, 2012 R2
  • Windows PowerShell 5.1 or higher

Microsoft SQL Server Reporting Services (SSRS)

Connectivity to the SSRS report server that you use for the Signature modules and Microsoft Dynamics GP is required. Printing reports offline is not currently supported.

You will need to add the IIS APPPOOL\RescoCloud user to the SQL Server Reporting Services Home Folder permissions page. For instructions on adding a user specific to your filtered SQL Server version, see https://docs.microsoft.com/en-us/sql/reporting-services/install-windows/reporting-services-configuration-manager-native-mode?view=sqlallproducts-allversions. 

Internet Information Services

IIS 7.5 or 8.0

Web Service server

  • 2.8 gigahertz (GHz) or higher processing speed
  • 16 GB available RAM (minimum)
  • Dual-core CPU (minimum)
  • 20 GB available hard disk space (recommended)

  • 1 gigabit per second (Gbps) connection speed (recommended)

    Computers that have more than 16 GB of RAM will require more disk space for paging, hibernation, and dump files.

Device communication

  • Wireless (Wi-Fi)
  • Cellular wireless wide area network (WWAN)
Mapping API Key

If you will be using the Mapping feature on a Windows computer, you will need to obtain a Google Maps API key at https://cloud.google.com/maps-platform/pricing/. You will need the Maps JavaScript API (Maps > Dynamic Maps).