Time Zone Views

Time zone views allow you to view the dates/times in the time zone of location, technician, user, and in GMT (Greenwich Mean Time). This feature has been implemented in several windows.

Time zone views are just that: views; they do not affect the way dates/times are stored.

Changing the View

The time zone icon appears in the upper right of the appropriate window. To change a view,

Select anywhere inside the icon. A popup menu appears.
Select the view that you want. The picture on the icon changes, depending on the view selected.
Indicator The time displays by:
GMT
Location
Technician
User
The availability of views depends on the window and context. See below for a list of windows and available views.

Service Call
GMT, Location (default), Technician, User

The time zone view icon will not be enabled until a service call is saved.

Appointments
GMT, Location (default from service call), Technician, User
Service Level Call Inquiry
GMT, Location, Technician (default), User
Dispatch Board
GMT, Location (default), Technician
Appointment Wizard
GMT, Technician (default), User
Reschedule Appointment Wizard
GMT, Technician (default), User
Appointment History
GMT, Location, User
Technician Schedules
GMT, Technician (default), User.

The time zone selected appears in each grid of the technician's schedule.

Technician Activity Inquiry
GMT, Technician (default), User
Technician Board - Appointments
GMT, Technician (default), User
Technician Board - Appointments - Daily View
GMT, Technician (default), User

The time zone selected appears in the right corner of the Time column heading.

Time Stamp
GMT, Location, Technician, User

When any of the clocks on the window are pressed, the system converts to the time zone selected using the time zone icon.

Indicator	The time displays by:
	GMT
	Location
	Technician
	User