Viewing FSM Integrations

After you have completed the configuration and setup of the FSM Integration, the Customers, Technicians, and Service Statuses inventory from the FSW are displayed in the right panel, dependent on the tab selected.

To view the FSW Customers, Technicians, and Service Statuses:

1. Select the App Drawer.

2. Select IoT Hub. 

3. From the IoT Hub dashboard, on the FSM Integrations card, select Manage FSM Integrations  OR select the  FSM Integrations icon from the left navigation.

4. On the FSM Integrations dashboard, select the ellipsis icon to the right of the FSM Integration to be configured.

5. Select Manage Integration.

6. In the right panel, you can view the FSW Customers, Technicians, and Service Statuses by selecting the appropriate tab.
   If you aren't seeing this information, verify that you have:
   
   

   • Configured the FSM Integration.

   • Installed Signature Map2BOB.

   • Set up the Building Optimization Broker Integration in Schedule.