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Tracking a Site
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Tracking a Site

Owned by Documentation Reviewer
Last updated: Feb 10, 2021

 Only the Customer Sites that have tracking turned on will be used with Service Requests in Building Optimization Broker. 

  1. Go to Cards > Service Management > Service Manager.
  2. From the Service Manager menu bar, go to Additional > Map2BOB Sites.
  3. On the Location tab, if a linked Location/Site is not set to tracking, mark the Tracked check box.

Untracking a Site

To untrack a site, clear the Tracked check box to the left of the appropriate Site. The service request information will no longer be synchronized.