Request Service History for a Location

You can request service history to view the most recent service calls for a location.

1. Choose Service Calls. Select a service call and choose More.
2. In the Service Call pane, choose the History tab, and then choose Request History in the History window. A list of closed and completed service calls is displayed for the location of the current service call. The number of records that are displayed is determined by the MobileTech setup.
3. You can select a service call to view the date, call, and problem type, technician, resolution, and any notes that are associated with the service call.