Request Service History for Equipment

You can request service history to view the most recent service calls for the equipment that you're working with.

1. Choose Service Calls. 
2. Select a service call, choose More. 
3. Choose the Equipment tab.
4. Select an equipment record. 
5. Choose the History tab.
6. Choose Request History. A list of completed service calls is displayed for the current equipment record. The number of records that are displayed is determined by an administrator during setup.
7. Select a service call to view the completion date, call type, problem type, employee, resolution, and any notes that are associated with the service call.