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Signature Settings
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Signature Settings

Owned by Documentation Reviewer
Oct 28, 2020

These settings apply only to service appointments.

The Signature tab displays if at least one Signature option is marked True.


SettingDescription
UseTechnicianSignatureDetermines whether the Signature tab is displayed when an appointment is being completed. The default value is True.
TechnicianSignatureValidationLevel

The level of information that is required to capture the technician name and signature when completing an appointment. The default value is OPTIONAL.

  • OPTIONAL - A technician name and signature is not required to complete an appointment.
  • WARNING - A message is displayed to indicate that a technician name and signature has not been captured.
  • REQUIRED - A technician name and signature is required to complete an appointment.
UseCustomerSignatureDetermines whether the Signature tab is displayed when an appointment is being completed. The default value is True.
CustomerSignatureValidationLevel

The level of information that is required to capture the customer name and signature when an appointment is being completed. The default value is OPTIONAL.

  • OPTIONAL - A customer name and signature is not required to complete an appointment.
  • WARNING - A message is displayed to indicate that a customer name signature has not been captured. 
  • REQUIRED - A customer name and signature is required to complete an appointment.