Add Synchronization Prompt (optional)

To help prevent issues with users having multiple devices, you can set up sync prompts that display on the device if the user hasn't synchronized their device after the set Sync Interval. You can also set the Check Interval, which is how frequently the system will check to see if the Sync Interval has been reached. On the prompt that displays for the technician, they can choose the Sync button to sync the device or select Cancel to be prompted again at the Check Interval. Once the technician selects to sync the device, the Sync Interval resets. The default Sync Interval is 1 hour with the default Check Interval occurring every 15 minutes. 

To set up the Sync Prompt:

1. In MobileTech Administration, go to Tools > Launch Woodford.
2. Open the MobileTech project.
3. In the left navigation under Components, select Offline HTML.
4. Select UIReplacement.html.
5. From the menu bar, select Edit.
6. Scroll down to the <script> section. 
7. Change useSyncMaintenance to true. The default setting is false.
8. You can leave the following settings to the default settings or update them as needed:
   • var syncInterval = 1; // Interval value in Hours, How frequently should the technician be syncing.
   • var checkInterval = 0.25; // Interval value in Hours, How frequently should it check if the Sync Interval (syncInterval) has been reached.

9. Select Save.

10. Publish the project.