What's New

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Case #	Description
SCHED-1394 Ideas Portal	You can now assign a color to each technician so that their icons display by color on the map. The colors are assigned in Schedule Settings in the Colors section. In the example below, Alan Flint was assigned a different color. The default color for all employees is bright orange (#ef6b25). You can edit the color by selecting the color field and then either entering the hex code, HSL (hue, saturation, and luminosity), or RBG (red, blue, green) values or you can select a color in the chart. See Setting Up Schedule Colors.
SCHED-1680 Ideas Portal	We've added the technician's telephone number to their Resource Detail window that is accessed from the Resources list on the Schedule Board. See Viewing Resource Details.
SCHED-1704	From the Customer Hub, users can now see notes added at the Customer and Location level in Signature. The notes cannot be added or edited in Schedule. The examples below are for the customer level note. The Location note is added in Signature at the location level. The note is displayed in the Customer Hub on the Location tab. In Schedule, the note displays on the Customer tab in the Customer Hub. This note is display-only.
SCHED-1715	Users can no longer delete ALL appointments on a service call in Schedule. A service call must have at least one appointment, which is the same functionality in Signature. In the Related Appointments window, if a user attempts to delete all appointments, a message displays that prevents the user from proceeding. The user is returned to the Related Appointments window where they can select one or more appointments and can then delete the appointments, provided that at least one appointment remains. On the Appointments window: If more than one appointment is assigned to a service call, the Delete button is visible and the appointment can be deleted. If viewing the only appointment for the service call, the Delete button is not visible. See Delete a Block of Appointments and Viewing/Editing Service Appointment Details.
SCHED-1717 Ideas Portal	We've added the Priority field to the Appointment Wizard. When creating an appointment or a group of appointments, the priority entered in the Wizard will be on all created appointments. See Using the Appointment Wizard.