The Service Requests dashboard displays Service Requests for your Service Business. See Creating a Service Request for more information.

On the Service Requests dashboard, In the left panel, you can view a list of Service Requests grouped by creation date.

The information that displays in this view includes:

• Client

• Requester Email Address

• Call Status

• Summary

• Last Update Date and Time

• Call Type icons

• Number of Appointments

Call Type Icons

Icon	Description

Icon	Description
Open	Energy
Open	Comfort
	Mechanical
	Maintenance
	Controls
	Health and Safety

 

Accessing Service Requests

To access the Service Requests dashboard:

1. From the mega navigation, select Services or from the App Drawer, select Service Requests.

2. In the left navigation, select the Management icon.