New Features

Case #	New Feature
MTW-1047, MTW-1104	Users now have the option to use Resco Inspections with MobileTech! With Resco Inspections, you can create custom inspection questionnaires, surveys, and more. For more information on enabling Inspections, see Enable Resco Inspections (optional) in the MobileTech 8.5 Installation and Administration Guide and see Inspections in MobileTech Help. A new role, the Inspector Role, has been added. This role determines if the new Inspection Report feature and the Job Safety Analysis form and report are available in the app. This role is assigned in MobileTech Admin. With this Inspector role assigned, users have access to: Inspections icon in the Home navigation. Inspections icon in the Appointment Completion form. Reports icon displays any saved Inspection Reports. In the Microsoft Dynamics GP, Inspection reports are attached with the description "Inspection Report - (Inspection Name)". On the device, the attachments display for the current user and if the appointment is on the device. The Sync Filter is set to show for the current and past week. The Reports icon is available on the following forms: Additional Work, Customer, Location, Equipment, and Service Call (Service Appointment Inspections are saved to the corresponding service call). Job Safety Analysis. See below for more information. We've also included Resco's COVID-19 Health Check and Face Mask Check AI Model questionnaire templates. COVID-19 Health Check: Resco Inspection questionnaire template This form enables users to easily self-check whether they exhibit symptoms that are commonly related to the coronavirus. And if that is the case, it can offer also further instructions on necessary actions. (COVID-19 Health Check.qbuilder) Face Mask Check: AI image recognition model for Resco Inspections This AI image recognition model enables users to confirm with a photo whether they are wearing a facemask or not before they can proceed with the job. (Face Mask Check.qbuilder) To purchase the Resco Inspections module for MobileTech, contact your WennSoft Customer Success Manager.
MTW-1096	New tiles on the Resco Cloud Dashboard The Resco Cloud Dashboard (MobileTech Admin > Tools > Launch Resco Cloud) now displays the following tiles that only visible if the user has the new Inspector role. Questionnaire Designer Allows users to import existing (or create custom) questionnaires that are displayed within MobileTech. Results Viewer This browser-based tool displays all completed and in-progress questionnaires. You can filter the results according to various criteria or you can export them in .csv format. Additionally, you can view questionnaires one by one. Report Designer Allows you to import existing templates or design custom document templates.
MTW-1094	Job Safety Analysis If you are using Resco Inspections, any Technician who is assigned the Inspector role has the option to use the Job Safety Analysis (JSA) inspection. Job Safety Analysis is tailored to ask specific questions about the site, to allow the Technician to identify hazards, and to document the steps they will take to remove risk. When completed, a JSA report is generated as a PDF file and is available as an attachment to the service call on the device and in Microsoft Dynamics GP. For more information, see Enable Job Safety Analysis (optional) in the MobileTech 8.5 Installation and Administration Guide. and see Complete a Job Safety Analysis Inspection in MobileTech Help. If you would prefer to use the legacy Job Safety Analysis form and report, on each device, you will need to go to Settings > MobileTech Settings and toggle Use Legacy Job Safety Analysis to Yes. This setup option only displays if you are using Resco Inspections and the Technician has been assigned the Inspector role; otherwise, Technicians would continue to use the JSA Task List.
MTW-1048	A new Setup Option has been added to MobileTech Admin. If you are using Building Optimization Broker, you can display the Health Monitor information from a BOB dashboard access from the Home dashboard in MobileTech. We've also added a new BOB tab to the Appointment, Service Call, Equipment, Customer, and Location forms. From the BOB dashboard, From the BOB dashboard, you can: View the fault priority for all customers on the device. Zoom to view the customer locations. Zoom to view the equipment at a customer location. Scan a barcode to quickly display that equipment and fault priority. Select the High, Medium, or Low section at the top of the form to view all entities with that status display below. Create a new service call by selecting a piece of equipment and then selecting Create New Service Call. Select the status information to be added to the Service Call Description. From the BOB tab on an entity form, you can: View the entity's Priority Fault status(es). A numeric value displays in the center of each status icon. If multiple Priority Fault levels are present for an entity, the color icons will stack, each with a numeric value to indicate the number of faults for that status. Scan a barcode to quickly display that equipment and fault priority. Select the High, Medium, or Low section at the top of the form to view all entities with that status display below. Create a new service call by selecting a piece of equipment and then selecting Create New Service Call. Select the status information to be added to the Service Call Description.
MTW-1091	We've added the Call Description to the service call title bars in the Service History window. Calls that don't have a description will still show the service call ID and the date as before.
MTW-1289	We've added a Prerequisite Files installation window that displays if the user needs to install SQL Server ODBC Driver and/or .NET Framework prior to installing MobileTech.
MTW-1320	You can now filter the Call Types that display via Offline HTML for technicians when creating a new service call and/or editing an existing service call. See Filter Service Call Types (optional) for more information.