Known Resco Issues

For Windows users (devices and .msi installation) only:

• When creating a meter reading and using the +/- buttons on a currency-format field, after entering the first reading and attempting to enter the second reading, the first reading amount is cleared out and displays in the second reading field.
• When entering a time entry and using the +/- buttons, after entering the first time entry and attempting to enter a second entry, the first entry is cleared and that amount displays in the second time entry field.

Workaround: Until Resco has a fix for this, we have hidden the +/- buttons for Windows users. Technicians can still manually enter the amounts.

For iOS users:

Certain data is not being deleted when sharing devices and switching users in the iOS Mobile CRM app.

Workaround: The user should delete data, re-sync the device, and then verify the user name in MobileTech Settings.