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Labeling User-Defined Fields

Labeling User-Defined Fields

Most major windows in Service Management have user-defined fields. Before labeling these fields, we recommend you determine what data your business needs to capture. There are user-defined fields in each major window in Service Management. The following windows contain user-defined fields:

  • Add Subtask
  • Contact Setup
  • Contact Setup - Local
  • Customer
  • Equipment - Additional Fields
  • Location
  • Meter Readings/Hours
  • Service Call
  • Time Stamp
  • Master Contracts
  • Maintenance Contracts
  • Workorder Names

You also can use Microsoft Dynamics GP Modifier to change field labels, rearrange window layout, and make fields invisible (Microsoft Dynamics GP > Tools > Customize > Modifier).